Frequently Asked Questions
Careful answers about gold, valuation, gemstones, jewellery and wholesale enquiries.
Selling Gold
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
No. Physical inspection and current conditions are required before any final figure can be discussed.
Valuation
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Gemstones
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Pledged Gold
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Jewellery
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Wholesale
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
No. Minimum-order details will be confirmed directly by the ZEN team.
Payment and Process
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
Contact and Visits
Contact ZEN with basic item or enquiry details. The team can explain the appropriate next step without making an unsupported guarantee.
ZEN is based in Colombo, Sri Lanka. The exact public address must be confirmed before a map is published.