What You Can Enquire About
Gold Items We Discuss
ZEN accepts enquiries on a wide range of gold items, all subject to in-person inspection:
RingsChainsBraceletsBanglesEarringsPendantsBroken JewellerySecond-Hand GoldOther Gold Items
What We Consider
Gold Assessment Factors
Purity
Weight
Condition
Market conditions
Stones or additional materials
Assessment method used
The Process
Step-by-Step Process
1
Contact ZEN
Call, WhatsApp or use the enquiry form below to start your gold enquiry.
2
Present Your Item
Bring the item to us or arrange a convenient way to present it.
3
Assessment
Our team reviews purity, weight and condition, and explains the findings.
4
Discuss Your Options
Review the information provided and decide how you would like to proceed, subject to inspection.
Before Your Visit
Preparation Checklist
- Gather the gold item(s) you wish to discuss
- Note any known purity or hallmark information
- Bring related documentation if available
- Contact us beforehand to plan your visit
Customer Privacy: Your enquiry and item details are treated privately. We do not request sensitive personal documents through this website.
ZEN does not promise an exact buying price online. All values are confirmed only after a physical assessment.
Common Questions
Selling Gold — FAQs
It is not required, but contacting us beforehand helps our team prepare for your visit.
Yes, broken or incomplete gold items can generally be discussed, subject to inspection.
No. Exact values are determined only after a physical assessment in person.
Yes, our team can discuss assistance and guidance regarding pledged gold items.
Start Your Enquiry